Effective Date: January 15, 2026

Eszoneo.com (hereinafter referred to as "the Platform") is dedicated to facilitating global B2B trade by showcasing high-quality suppliers and products from China. We respect the intellectual property rights and legitimate interests of all enterprises and individuals.

This policy outlines our approach to data aggregation, our compliance with international IP laws, and the procedures for rights holders to request the removal of content.

1. Safe Harbor & Neutral Platform Status

Eszoneo operates as an information storage space and a B2B matching service provider. Under applicable laws (including Hong Kong Copyright Ordinance and international Safe Harbor principles), the Platform is not liable for user-generated content or public data aggregation unless we fail to remove infringing content after receiving a valid notification.

2. Types of Removal Requests

We accept removal/takedown requests for the following reasons:

• Verified Business Opt-Out: A company owner wishes to remove their business profile from our directory to maintain privacy or for other commercial reasons.
• Intellectual Property Infringement: Content violates copyright, trademark, or patent rights.
• Inaccurate Information: The displayed data is outdated, incorrect, or misleading.

3. Identity Verification Requirement

To ensure the security of the business information on our Platform and to prevent malicious competitors from falsely impersonating you to remove your listing, we enforce a strict verification process.

We will ONLY process takedown requests that include the following proof of authority:

4. Processing Procedure (SLA)

We are committed to a swift resolution process:

1. Submission: Send the required materials to our designated IP & Compliance Email.
2. Review (0-24 Hours): Our legal compliance team verifies the authenticity of the documents against government databases.
3. Action (24-48 Hours):
   • If verified: The listing/content is immediately removed or blocked.
   • If rejected: We will reply explaining the missing information.
4. Confirmation: You will receive a formal email confirming the removal.

5. Submit a Request

Please send your request via email following the template below to ensure priority processing:

6. Disclaimer & Counter-Notice

6.1 False Claims: Users who knowingly misrepresent that material or activity is infringing may be subject to liability for damages.

6.2 Rights of Restoration: If we removed content by mistake or due to misidentification, the original content provider may submit a Counter-Notice to restore the material, provided they can prove their rights.

7. Contact Information

For IP and Compliance matters strictly:

• Compliance Officer Email: [email protected]
• General Support: [email protected]
• Address: 18 Hua Lan Road, Island East Centre, Quarry Bay, Hong Kong, China