Terms of Service

Terms of Service

Effective Date: January 1, 2026

Welcome to Eszoneo.com. By accessing our website, sending inquiries, or using our sourcing services, you agree to be bound by these Terms of Service ("Terms").

Eszoneo.com is a specialized B2B sourcing platform for batteries, energy storage systems (ESS), Power Conversion Systems (PCS), and related renewable energy materials from China. We aim to showcase advanced technology to a global audience and facilitate collaboration between Chinese suppliers ("Suppliers") and international buyers ("Buyers") through our online platform, sourcing magazine, and matchmaking events.

IMPORTANT NOTICE: ESZONEO IS A PLATFORM, NOT A SELLER.
We facilitate connections but do not manufacture, store, or ship products. We are not a party to any transaction entered into between Buyers and Suppliers.

1. The Platform Service

1.1 Nature of Service: Eszoneo provides an online venue for Suppliers to list products and for Buyers to search for products and send inquiries (RFQs). We also offer offline matchmaking and sourcing assistance.

1.2 No Agency: No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by these Terms between you and Eszoneo.

2. Transactions & Liability Disclaimer (Critical)

2.1 Transactions Between Users:
Any transaction, negotiation, or contract concerning products (including batteries and ESS) is strictly between the Buyer and the Supplier. Eszoneo is not responsible for:

  • The quality, safety, legality, or availability of the products listed.
  • The truth or accuracy of Suppliers' listings or ability to sell items.
  • The ability of Buyers to pay for items.
  • Logistics, shipping, customs clearance, or insurance of goods.

2.2 Release: In the event of a dispute with one or more users (Supplier or Buyer), you release Eszoneo (and our officers, directors, agents, and employees) from claims, demands, and damages of every kind arising out of such disputes.

3. User Conduct & Inquiries

3.1 Inquiries (RFQs): You may use our inquiry system to contact Suppliers. You agree that your inquiries will be genuine business requests. You must not send spam, phishing links, or fraudulent offers.

3.2 Information Accuracy: You represent that any information you provide to us or to Suppliers (including contact details and sourcing requirements) is accurate and up-to-date.

4. Product Safety & Dangerous Goods Warning

4.1 Buyer's Responsibility: Products listed on our platform (Lithium batteries, ESS) are often classified as Class 9 Dangerous Goods. As a Buyer, you are solely responsible for:

  • Verifying the Supplier's export qualifications and product certifications (e.g., UN38.3, MSDS, CE, UL).
  • Ensuring you have the professional capability to handle, import, and install these systems safely.

4.2 No Endorsement: Eszoneo does not endorse or guarantee the safety specifications of any product listed by Suppliers. We are not liable for any fire, injury, or damage caused by products sourced through our platform.

5. Intellectual Property

5.1 Platform Content: All content created by Eszoneo (site design, text, graphics, sourcing reports) is our property. You may not copy or mirror our website without consent.

5.2 Supplier Content: Product images, trademarks, and descriptions displayed on listings are provided by the respective Suppliers. If you believe any content infringes your IP rights, please contact us for a takedown review.

6. Third-Party Links & Matchmaking

Our services may involve linking you to third-party suppliers or service providers. We are not responsible for the privacy practices, terms, or content of these third parties. Participation in our offline matchmaking events is at your own risk.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ESZONEO SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING LOSS OF PROFITS OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE PLATFORM OR ANY PRODUCTS SOURCED THROUGH THE PLATFORM.

8. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of Hong Kong. Any disputes specifically involving Eszoneo (the Platform) shall be subject to the exclusive jurisdiction of the courts in Hong Kong.

Note: Disputes regarding product quality or payment must be resolved directly between the Buyer and the Supplier under their specific contract terms.

9. Contact Us

If you have questions about these Terms or need to report a Supplier issue, please contact us:

  • Email: [email protected]
  • Phone: +86 18565158526
  • Address: 18 Hua Lan Road, Island East Centre, Quarry Bay, Hong Kong, China
We use Cookie to improve your online experience. By continuing browsing this website, we assume you agree our use of Cookie.