Effective Date: January 1, 2026

Welcome to Eszoneo.com (“we,” “our,” “us,” or “the Platform”). We value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eszoneo.com (the “Site”) or use our B2B sourcing services.

1. Information We Collect

We collect information to facilitate B2B trade connections. This includes:

a. Information You Provide Directly

• Identity Data: Name, job title, company name.
• Contact Data: Email address, phone number, physical address (country/region).
• Business Data: Business license, VAT/Tax ID (for supplier verification), and procurement requirements.
• Inquiry Content: Details contained in your Request for Quotation (RFQ), messages to suppliers, and feedback.

b. Information Collected Automatically

• IP address, browser type, operating system, and device information.
• Browsing behavior: Pages viewed, products searched, and time spent on the Site.
• Cookies and tracking technologies (detailed in Section 4).

2. How We Use Your Information

We use your data for the following business purposes:

• Platform Operation: To facilitate connections between Buyers and Suppliers and manage your account.
• Inquiry Processing: To forward your RFQs (Requests for Quotation) to relevant Suppliers.
• Verification: To verify the legitimacy of your business (KYC/KYB) to prevent fraud.
• Communication: To send you trade alerts, matchmaking recommendations, and service updates.
• Analytics: To analyze global sourcing trends and improve our website functionality.

3. Sharing of Information (Important)

We share your information strictly for business facilitation:

a. With Suppliers
When you send an inquiry or request a quote for a product, we share your contact details and inquiry content with the specific Supplier(s) so they can respond to you directly. By submitting an inquiry, you consent to this sharing.

b. With Service Providers
We engage third parties to perform functions on our behalf, such as website hosting (AWS/AliCloud), data analytics (Google Analytics), and email delivery services.

c. Legal Compliance
We may disclose information if required by law, court order, or to protect the rights and safety of Eszoneo, our users, or the public.

Note: We do not sell your personal information to unrelated third-party advertisers.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience. These include:

• Essential Cookies: Required for login and site security.
• Analytics Cookies: Help us understand sourcing trends (e.g., which battery types are most popular).

You can control cookie preferences through your browser settings, though disabling them may affect site functionality.

5. Data Retention and Security

Security: We implement industry-standard encryption (SSL) and administrative safeguards to protect your data. However, no internet transmission is 100% secure.

Retention: We retain your account and inquiry data for as long as your account is active or as needed to comply with legal obligations (e.g., trade records).

6. Your Rights (GDPR & Global)

Depending on your location, you may have the following rights:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion: Request that we delete your personal account data (subject to legal retention requirements).
• Opt-Out: Unsubscribe from marketing emails at any time via the "Unsubscribe" link.

To exercise these rights, please contact us at [email protected].

7. International Data Transfers

Cross-Border Transfer: As a global platform, your information may be transferred to and processed in:

• Hong Kong: Where our operational headquarters are located.
• Mainland China: Where the majority of Suppliers are located (for the purpose of fulfilling your inquiries).

By using our services, you acknowledge and consent to the transfer of your data to these jurisdictions.

8. Third-Party Links

Our Site contains links to external Supplier websites or third-party resources. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before engaging with them.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or laws. Significant changes will be notified via email or a prominent notice on the Site. The "Effective Date" at the top indicates the latest revision.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact our Data Privacy Officer:

• Email: [email protected]
• Phone: +86 18565158526
• Address: 18 Hua Lan Road, Island East Centre, Quarry Bay, Hong Kong, China